Shipping policy

• Shipping

Delivery of your order: M/s Healthy Palate is committed to deliver your order with good quality packaging within a given time frame. We ship throughout the week, except Sunday’s & public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. The Products purchased are delivered via courier service to the delivery address that you indicate on the order. If there is no courier service available in your area, we will ship your items via government registered book post or speed post.

Dispatch and Transport: Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. You must always sign for receipt of orders.

Loss or damage during transport: You are responsible for checking the Products on receipt. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call us at +91-9920737633 (10am to 6pm) or email us at healthypalateindia@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Delivery address: You are responsible for providing a full and correct delivery address. Incorrectly transmitted delivery addresses are your responsibility and may entail extra costs. In the event of errors in the address details of the addressee, M/s Healthy palate cannot under any circumstances be held liable for inability to deliver the Products ordered.

Delivery Fees: Delivery fees will be at your charge and will be added separately to your invoice. For multiple products ordered the program adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus, the delivery fee is calculated separately when a customer orders different products.

Our prices are all inclusive. All taxes are included with the list prices.